Director of Operations

Director of Operations

• This position will Oversee (Purchasing – Warehouse – Manufacturing Managers )
• The position is responsible for managing and leading warehousing, , distribution, procurement, and logistics; continuous process improvement activities; and capital expenditure projects.
• This is a senior role which involves overseeing the operations of a diverse product portfolio and ensuring the organization is running as well as it possibly can, with a smooth efficient process that meets the expectations and needs of customers.

ESSENTIAL DUTIES:

• Warehousing & Order Fulfillment
• Direct all material warehousing and order fulfillment activities with the goal of meeting world class service levels
• Examine existing procedures or opportunities for streamlining activities to meet product distribution needs.
• Direct the movement, storage, or processing of inventory
• Implement and manage efficient transportation & distribution practices
• Monitor all distribution services including receiving, delivery, processed returns and administrative activities to ensure customer requirements and DC goals are met
• Set up new locations or 3PL warehouses as needed
• Inventory & Materials Management
• Direct material handling operations and improve procedures
• Responsible for cost, quality, and availability of components and materials
• Proper management of all inventory assets including raw material, work-in-process, sub-contract, and finished goods
• Purchasing & Supplier Management
• Direct all procurement activities and lead the site procurement team with the goal of reducing material costs and meeting on-time material requirements
• Plans and implements activities related to the timely, cost-effective procurement, inventory control and quality control of both production and prototype materials, including subcontracted processes
• Engage actively in supplier performance management, measurement and KPI
• Forecasting & Planning
• Ensures coordination and fosters a strong working relationship between sales and operations to maintain a forecast and associated supply to meet customer demand
• Directs the team ensuring availability of materials in the supply chain, as required per production schedules and forecasts, and the maintenance of inventory at minimum acceptable levels
• Demand Forecasting: Guide supply/demand trends in order to strategically forecast future needs and maintain minimum acceptable inventory levels
• Capacity planning: Supervise all planning activities such as reviewing warehouse process flow, capacity planning, and productivity measurement tools.
• Direct and clearly communicate demand forecasting and warehouse requirements cross functionally with Sales, Customer Service, Manufacturing, Engineering, Quality, and Finance
• Freight and Logistics
• Actively manage inbound, outbound, and transfer freight spend to ensure competitive cost and service, from supplier selection and contracting through execution.
• Lead improvement projects such as shipment consolidation and mode optimization.
• Collaborate with other locations to ensure compliance with corporate freight programs.
• Develop and maintain metrics to quantify performance.
• Strategic Leadership – leading, coaching and developing a diverse group of exempt and non-exempt team members
• Developing and setting budgets/business plans and managing cost in meeting the organization’s goals and objectives
• Driving the assessment, implementation and execution of Lean Continuous Improvement Program.
• Responsible for developing and executing an integrated strategy, relating to the current and future needs of distribution
• Continuous Improvement – make recommendations to improve productivity, quality, and efficiency of operations.
• Focus on production and delivery metrics and leading improvements
• Fostering collaboration with Process Engineering to identify the root cause of process issues and helping to implement the selected solution.
• Driving to the root cause of quality issues and working cross-functionally to propose and implement solutions
• Using strong analytical and operational experience to constantly seek out improvements in cost reduction, inventory reduction, standardized processes, and performance metrics
• Capital Expenditure Projects – serving as lead for facility capital projects, problem-solving closely with the Young leadership team to address new opportunities in a manner consistent with the company’s objectives
• Acting as the “owner” of the functional specifications for buildings, infrastructure and equipment, and evaluating the feasibility of any changes or options proposed
• Partnership/Support – work closely and continuously with the leaders in product development, account management/customer service, maintenance, engineering and regulatory affairs to problem-solve successful product introductions, sustainable compliance and effective production planning and scheduling

MINIMUM QUALIFICATIONS:

• Bachelor degree in Supply Chain, Business Administration or a related field
• At least 8 years’ of progressively responsible work experience in operations/supply chain/distribution
• At least three years of experience in a supervisory capacity
• Experience with warehouse acquisitions

Knowledge, Abilities and Skills

• Demonstrated track record of driving financial performance in operational or strategic roles.
• Experience in managing multiple distribution locations required
• Experience in setting up and working with 3PL’s
• Thorough knowledge and previous successful application of Lean principles
• Ability to work in a fast-paced environment with multiple competing deadlines.
• Ability to successfully train, motivate and direct the work of others, including the ability to develop team members and build a strong and effective organization
• Excellent written and verbal communication skills.
• Excellent problem solving and decision-making skills.
• Capable financial acumen